The privacy of visitors to the ZombieChickenTaco.com website, and buyers of ZCT’s Applications is important to us. We have never and will never reveal your personal information to third parties.

At ZombieChickenTaco, we recognize that privacy of your personal data is important. Here is information on what types of personal data we receive and collect when you use and visit ZombieChickenTaco, and how we safeguard your information.

Apps

All our Apps do is check to see if you are connected to the internet or not in order to choose wether to show internal or web based documentation.

Cookies

We do use cookies to store information, such as your personal preferences when you visit our site. This could include only showing you a pop-up once in your visit, or the ability to log-in to some of our features, such as our forums.

Refund Policy

Since ZombieChickenTaco.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site. Please note that our bonuses are offered on behalf of our respected partners and are not an issue for a refund or chargeback.

However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.

Therefore, we DO honor requests for the refund on the following reasons:

• Non-delivery of the product: due to some mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our Billing department in writing within 4 hours from the order placing date. Otherwise the product will be considered received and downloaded;
• Download and unzipping issues: it may happen so that you are having problems while downloading the product or its unzipping. Claims regarding such issues must be submitted to our Technical Support department. If you do not properly contact us during this period, you agree that we may construe silence as a successful download of the product with no further right of redress or refund for a “download issue” reason. Failure to receive assistance for downloading or unzipping within 12 hours may result in a refund decline;
• Major defects: although all the products are thoroughly tested before release, random blue moon and when hell freezes over … ie unexpected errors may occur. Such issues must be submitted for our Technical Support Team’s approval. We keep the right to rectify the error or defect in the next update of the app.  If any deficiency is approved and we fail to correct it within the next two updates from the date of the initial complaint letter or any other notification provided by a Customer, the refund will be issued to the customer in full without any compensations or reimbursements. OR, at customer’s choice, replacement of the product of the same or around the same value can be offered;
• Product not-as-described: such issues should be reported to our Technical Support Department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored.

Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the preview page of each product. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.

Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products.

If you have any questions about this privacy or refund policy feel free to contact us @ ZombieChickenTaco.com